Guidance for Infection Control and Prevention Concerning Coronavirus Disease 2019 (COVID-19) by Hospice Agencies

The Centers for Medicare & Medicaid Services (CMS) is committed to the protection of patients and residents of healthcare facilities or homecare settings from the spread of infectious disease. This memorandum responds to questions we have received and provides important guidance for Hospice Agencies in addressing the COVID-19 outbreak and minimizing transmission to other individuals.

Breaking News

 CMS Approves Medicaid Section 1135 Waivers for 11 Additional States in Response to COVID-19

Centers for Medicare & Medicaid Services (CMS) approved an additional 11 state Medicaid waiver requests under Section 1135 of the Social Security Act (Act), bringing the total number of approved Section 1135 waivers for states to 13.

Breaking News

Interim Guidance for Businesses and Employers to Plan and Respond to Coronavirus Disease

This interim guidance is based on what is currently known about the coronavirus disease 2019 (COVID-19). COVID-19 is a respiratory illness that can spread from person to person. The outbreak first started in China, but the virus continues to spread internationally and in the United States. The Centers for Disease Control and Prevention (CDC) will update this interim guidance as additional information becomes available.

Cleaning & the Coronavirus

Video on General Recommendations for Cleaning & Disinfecting Items During COVID-19

We’ve made a Video on General Recommendations for Cleaning & Disinfecting Items During COVID-19. Please share.

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If You Have Been Laid Off and Need Medicare Part B

If you have recently been laid off and need Medicare Part B, sign up now and we’ll review the options with you. 

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Breaking News

Centers for Medicare & Medicaid Services (CMS) has broadened access to Medicare telehealth services

The Centers for Medicare & Medicaid Services (CMS) has broadened access to Medicare telehealth services so that beneficiaries can receive a wider range of services from their doctors without having to travel to a healthcare facility. These policy changes build on the regulatory flexibilities granted under the President’s emergency declaration. CMS is expanding this benefit on a temporary and emergency basis under the 1135 waiver authority and Coronavirus Preparedness and Response Supplemental Appropriations Act. The benefits are part of the broader effort by CMS and the White House Task Force to ensure that all Americans – particularly those at high-risk of complications from the virus that causes the disease COVID-19  – are aware of easy-to-use, accessible benefits that can help keep them healthy while helping to contain the community spread of this virus.

Tips for Boosting Your Immune System

Tips for Boosting Your Immune System – Part of our avoid COVID-19 series. Sign up now to find out what your Medicare plans cover


Social Security Offices Will Be Closed

** Online Services Remain Available **

All local Social Security offices will be closed to the public for in-person service starting Tuesday, March 17, 2020.  This decision protects the population we serve—older Americans and people with underlying medical conditions—and our employees during the Coronavirus (COVID-19) pandemic.  However, we are still able to provide critical services. 

Our secure and convenient online services remain available at  Local offices will also continue to provide critical services over the phone.  We are working closely with the Centers for Disease Control and Prevention (CDC), state and local governments, and other experts to monitor COVID-19 and will let you know as soon as we can resume in-person service.

For more information, please visit

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Coronavirus & Medicare

Medicaid Frequently Asked Questions on Coronavirus and Emergency Preparedness Response

Medicaid has released a FAQ in regards to the Coronavirus, recipients on Medicaid and the Chip program. The entire FAQ can be found at: 

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Take preventive action now against COVID-19

According to the CDC, older adults and people who have severe chronic medical conditions like heart, lung or kidney disease are at a higher risk of serious illness if they contract the COVID-19 virus. This means that most people with Medicare are at a higher risk.