HI is ________ there?
It’s (Agent) from MediGap Life, I helped you with your (NAME OF THE PLAN)
I just wanted to follow-up with you and see if you had any questions about your coverage, and how it’s working for you so far.
Listen to client…. If there are questions or concerns answer them and reassure them that they’ve made the right decision.
(Client Name) As always, I really value you as a client. MediGap Life is committed to you and your healthcare needs. You know the old adage, if you treat people the right way it will come back to you? MediGap Life truly believes that.
I am glad to hear everything is working out I hope that we have been helpful. We look forward to continuing to build upon our relationship. Medigap Life has one of the best customer service teams in the industry and we’ll be checking up on you from time to time but just to make sure, you still have our number saved correct?
Besides, following up with you about the plan I helped you with, MediGap Life, also offers other Health & Life services that Medicare doesn’t cover. Such as Hospital Benefit Plans, Life Insurance, and Long-Term Care that are very affordable. (Here I would only enter products the agents are able to sale)
One of our top priorities at Medigap Life Mr./Mrs. _____ is making sure all of our clients and their entire house hold is fully covered under the right plan. Mr./Mrs.____ which one of these services are you interested in today (Hospital Benefit Plans, Life Insurance, Long-Term Care), so that we can make sure you and your family are fully covered?
***If NO to all products then move on to the Button Up***
***IF YES move on to your Ancillary Script***
Do you have any other questions or concerns I can assist you with today?
(Provide Info if Necessary) Our office pin number is 2727. Please write it down.
Please do not hesitate to let us know if you have a friend or family member who can use our help.
Great! It’s been MY PLEASURE assisting you! Have a Great Day!