FRONTER SCRIPT - OUTBOUND (MGL/SSDI/) V5 (Clearsprin)
START
First Name
Last Name
State
Lead Source
INTRODUCTION
My Name is (Rep) calling with Medigap Life on a recorded line on behalf of clear spring health in regards to the inquiry you made to save money or qualify for more benefits
MAPD QUALIFICATION 1
MAPD QUESTION 1
MAPD QUESTION 1 RESPONSE
YES
NO
NOT INTERESTED
MAPD QUALIFICATION 2
MAPD QUESTION 2 BENEFITS
To qualify for these additional Medicare benefits and savings please allow me a moment to bring a licensed agent in your area on the line to get you approved.
MAPD QUESTION 2 PERMISSION
MAPD QUESTION 2 RESPONSE
YES
NO
NOT INTERESTED
SSDI QUALIFICATION
SSDI QUESTION 1
Did you know you may be eligible for up to three thousand dollars in disability income, and its Free To Qualify! Have you ever been disabled due to an injury or accident in the past 10 years?
SSDI QUESTION 1 RESPONSE
YES
NO
NOT INTERESTED
SSDI QUESTION 2
Are you currently receiving social security disability benefits or SSDI income?
SSDI QUESTION 2 RESPONSE
YES
NO
NOT INTERESTED
SSDI QUESTION 3
Thats good news. Do I have your permission to transfer you to see if you qualify for up to 3,000 dollars in social security income?
SSDI QUESTION 3 RESPONSE
YES
NO
NOT INTERESTED
OBAMACARE QUESTION 3 RESPONSE
YES
NO
NOT INTERESTED
TRANSFER INFO
TRANSFER D4
D4 WARM TRANSFER SCRIPT
Hello, I have {firstName} on the phone. I verified they are interested in applying for Disability Income and currently do not have SSDI benefits. Are you able to help qualify them for social security income?
TRANSFER OUTCOME (REQUIRED)
*
Caller Hungup Before Agent Answered
Caller Hungup After Agent Answered
Conference Successful
Agent Hungup on Caller
Other
REBUTTAL
MAPD QUESTION 1 REBUTTAL
Annual Enrollment is around the corner. I think you will agree that a few minutes is worth learning about new plans that can save you money right?
THANK YOU HANGUP
Thank you for your time today. Good bye. (HANGUP)
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